Quality
(Total Quality Management)
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Our “way of life” is called
Total Quality Management
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For Omatics, quality is not only limited to our products. It applies also to all
our procedures, as well as how decisions are made and how situations are dealt with
- in this way moving towards business excellence. The main priority for business
excellence is to fulfill customer needs and expectations.
At Omatics, responsibility for quality management does not lie with the quality
management personnel. Rather, total quality management is a fixed element of the
thinking- and action-taking processes of all staff, and is strongly supported by
the Corporate Management Team.
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Consequently we speak not only about Omatics quality management system, but about
an integrated management system which serves as a global base. The management system
is documented in a complete manual. This document outlines our obligations and responsibilities,
describes the management-, business- and support processes, and also considers the
requirements of quality and sustainability, including environment, safety and health.
The Management System follows the “Foundation for Quality Management” model, which
supports us on the way to Business Excellence.
Efficient, highly developed IT systems support our business activities and contribute
substantially to qualitative operational processes.
The Company goals and objectives are clearly defined and transferred by means of
Performance Management, through all levels of the employment hierarchy. Deviations
from the given targets are corrected by continuous improvement processes.
Regular reviews and audits guarantee that the management system is regularly reviewed
and updated to ensure continual improvement.
For Omatics, Total Quality Management is not only a catch-phrase. Total Quality
Management is collaboration and a part of everybody’s daily life.
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